Welcome to GS Tricks (gstricks.com). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place orders for physical books and exam notes, or interact with our services. It also covers our Payment practices and Cookie usage.
1. Information We Collect
- Personal Information: Name, email address, phone number, shipping address, billing address.
- Order Information: Details of books/notes purchased, quantity, and order history.
- Payment Data: We do not store your full card details. All payments are processed securely by PayU Payment Gateway.
- Technical Data: IP address, browser type, device information, and usage data.
2. Payment Policy & Secure Payments
All payments on gstricks.com are processed through PayU Payment Gateway using industry-standard 128-bit SSL encryption. We accept Credit/Debit Cards, Net Banking, UPI, Digital Wallets, and EMI options.
Your sensitive payment information is never stored on our servers. We are PCI-DSS compliant through our payment partner. Failed payments are automatically refunded as per bank/PayU timelines (usually 3-7 business days).
Note: We currently do not offer Cash on Delivery (COD). All orders are prepaid.
3. How We Use Your Information
- To process and fulfill your orders (shipping physical books and notes).
- To communicate order status, delivery updates, and customer support.
- To improve our website and services.
- For legal compliance, fraud prevention, and security.
- To send promotional updates (only with your consent; you can unsubscribe anytime).
4. Cookie Policy
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: For shopping cart, checkout, and website functionality.
- Functional Cookies: To remember your preferences.
- Analytics Cookies: To understand website usage (e.g., Google Analytics).
- Advertising Cookies: For relevant marketing (if applicable).
You can manage or disable cookies through your browser settings. Disabling essential cookies may affect your ability to place orders.
Third-party services like PayU and analytics tools may also set cookies.
5. Sharing of Information
We may share your information with:
- PayU Payment Gateway: For secure payment processing.
- Shipping Partners: To deliver your physical products.
- Legal Authorities: When required by law.
We do not sell your personal data to third parties.
6. Data Security
We use SSL encryption and other industry-standard measures to protect your data. However, no online transmission is 100% secure.
7. Your Rights
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications.
- Request data portability.
To exercise these rights, contact us using the details below.
8. Data Retention & Changes
We retain your data only as long as necessary for order fulfillment and legal requirements. We may update this policy from time to time and will post the revised version here.
9. Grievance Redressal
For any privacy, payment, or service-related grievances:
Grievance Officer: [Apna naam daal do]
Email: support@gstricks.com
Phone: [Apna phone number]
We aim to resolve grievances within 7-15 business days.
10. Contact Us
If you have any questions regarding this Privacy Policy, Payment, Cookies, or any other matter:
Email: support@gstricks.com
Phone: +919997295322
Address: GS Tricks, Mendu, Hathras, Uttar Pradesh, India
By using our website and placing orders, you consent to the practices described in this Privacy Policy.